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BoxerHero

BoxerHero

boxhero.co
What is your customer experience with BoxerHero?

BoxerHero Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • BoxerHero has 1.1 star rating based on 21 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: No pros.
    Cons: Blamed me for their mistake, Guarantee is a lie, Horrible customer service.

  • 30% of users think that BoxerHero should improve its Customer Service.
    83% of users say that they won't use BoxerHero in the future for similar services or products.

View full overview ›

Media from reviews

BoxerHero - Ripped me off for $20
BoxerHero - False advertisingBoxerHero - False advertising - Image 2BoxerHero - Haven't heard from you!! I want my order
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Top BoxerHero Reviews

Critical Review

"Do not provide replacements as promised"

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I ordered shorts, which were too large. I was promised a new shipment of the right size, providing I provided I paid a new shipping fee, which I did. After 3...

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customer service customer service size order refund emails money return scam
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Anonymous
map-marker Kailua Kona, Hawaii

Did not refund my money on returned items

Did not refund my money on returned items. Order number 2865****stay away from this company. This is a scam company with no customer support.

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User's recommendation: Do not buy from this scam site. You'll be sorry

Jeff S Lnc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ripped me off for $20

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BoxerHero - Ripped me off for $20

They give you a 45-day guarantee. 100% lies.

I had to pay $11.80 to return my product. After 48 days and 23 emails, they finally refunded $39.99 of the $48.98 I paid. This company is one hundred percent a scam.

Such a great website, and they guarantee 45 days 100% money back. Lies, lies, lies.

View full review
Loss:
$21
Pros:
  • No pros
Cons:
  • Guarantee is a lie

Preferred solution: Full refund

User's recommendation: Do not buy nothing from this company. Our government should put a stop to companies like this

Steve K Jfw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker The Villages, Florida

Do not provide replacements as promised

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I ordered shorts, which were too large. I was promised a new shipment of the right size, providing I provided I paid a new shipping fee, which I did. After 3 months of promises and receiving nothing, I have file fraud charges with the FTC and BBB.

View full review

User's recommendation: Do NOT buy from this company

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Anonymous
map-marker Oskaloosa, Iowa

Wrong Aize Received

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I ordered 2 packs on a buy 10 get 10 free 4XL briefs and received a package of small and a package of medium. I contacted the company via email and they told me to keep the two packages and if I wanted the correct size I had to pay shipping on top of paying for the new correct packages after I paid for the wrong ones.

This company is a fraud!

Now I am working with my credit card company to dispute the charges. DO NOT BUY FROM THIS COMPANY!!

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User's recommendation: Do Not Buy From This Company!!

Danny M Txs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Haven’t received my order

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Haven't got my order. Please let me know when I should expect it.

Can't talk to anyone.

Please call me back. I need my underwear.

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Preferred solution: Deliver product or service ordered

User's recommendation: Send my order

Tod Z

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not what was promised

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Updated by user Sep 11, 2025

Stay far far away. This company is a dip off!!!

Original review Aug 27, 2025

I placed an order that took weeks to arrive. I ordered my normal size, and they are at least 2 sizes too small.

Now they are scamming me by not offering a replacement without an expense to me.

Likewise, they will not offer anything but a partial refund. What a scam!

View full review
Loss:
$43
Cons:
  • Rip off artists scammers its a sham

Preferred solution: Full refund

User's recommendation: Stay far away! Scammers.

Cathy P Ybx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I want a refund. I'm not happy with the product!

The boxers are too small; definitely not true to size! This company is a joke!

I tried calling the number, and it's not in service at this time! ?

View full review
Loss:
$46

Preferred solution: Full refund

User's recommendation: Don't waste your money!!

Rick B Mhg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

False advertising

BoxerHero - False advertising
BoxerHero - False advertising - Image 2

I was playing a game and saw a commercial for Box Hero. It said, 'Buy 5, get 5 free.' I had a hard time getting the merchandise; they said they couldn't deliver.

I sent an email complaining about not getting the product.

I finally got the product, but I only received 5 pairs, not 5 plus 5 free. Lousy way to con people into buying.

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User's recommendation: Don’t bother. Not worth the hassle.

rich Bgq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Returned items did not receive refund

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Worst company I have ever dealt with.

All my clothes are XL.

I ordered XL underwear; they would barely fit a baby, that's how off the sizing is.

I returned items at my cost and never heard from them again, going on 4 months of hundreds of my emails with no reply.

If one thing you get from reading this:

DO NOT BUY ANYTHING FROM BOXHERO.

View full review
Loss:
$65
Cons:
  • Too many to list

Preferred solution: Full refund

User's recommendation: Do not buy from boxhero worst company ever

Dennis D Udm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Sent second box never ordered. Size two small and follow instructions, rides up, and two short

Never responded to my emails. I told them I never ordered the 2nd box, no answer.

Tried numerous times, no response.

Then they said they shipped it. I waited another two weeks; it arrived when I told them 5 times I never ordered the 2nd box.

View full review
Loss:
$50
Cons:
  • Never ordered 2nd box

Preferred solution: Full refund

User's recommendation: Stay far away from this company

Danny M Txs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can’t track my order

Cant contact the company

Please call me at (256) 683-****

Cant track my order dont know if Im going to get it or not

Please let me know whats going on

View full review

Preferred solution: Deliver product or service ordered

User's recommendation: Make it easier to track your order don’t take so long to send order to person I don’t know where my order is or if I’m going to get it

Jorge p Tdy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund or send correct size

Do the right thing and send me the size I ordered or full refund instead of having someone email me with same question over n over with no resolution.

View full review

Preferred solution: Send me correct size MEDIUM or full refund

Emmanuel R Jro

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Product not as described

They are selling what they call boxers but they are so short they really should be called trucks. Their size runs small.

They say you can return them unused unworn but they make it very difficult or really impossible. You have to pay shipping on the return and they recommend shipping with tracking. It honestly will cost more in shipping then to but the product again.

But please dont waste you money on this garbage. I claim false advertising!

View full review

User's recommendation: Do not purchase

Shalee Tdb

Customer service never received my order and customer service won't answer my emails and the phone number listed is always busy stay away from this company

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This company is deceitful they don't respond to emails I recommend stay away from this company. I've been waiting well over amonth for my order , I'm still trying to get a response from customer service!!!

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User's recommendation: Don't buy from them

Joyce Y Wcy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Info!

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I bought 5 pair and got 5 pair free. They are very comfortable.cool to wear, look good and the band dont roll.

But now I have ten pair and NO *** HOLE. You have to pull your pants down to ***

Frank 87yrs old.

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User's recommendation: Put in a fly.

Philip J Wjk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

3 sizes too small

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I ordered the 5 for 5, 2XL, and it took about 3-4 weeks to arrive because it had to come from China. When they finally arrived, they were about 3 sizes too small. I can't wear them, and the email for customer service no longer works, so I guess I'll donate them to someone that can use them.

View full review
Loss:
$49
Cons:
  • Size too small
  • Poor customer service

Preferred solution: Full refund

User's recommendation: Buyer Beware

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